The why’s and the wows of complaining.
Not long ago I overheard someone saying: “I just complained because I wanted to.” That put me to thinking, why do we complain? Whats the use of complaining? Does complaining serve any good purposes? Should we or should we not complain at all? And many more of these questions. WE all complain sometimes, about the weather maybe, or our kids misbehaving, perhaps “everything” goes wrong one day and you just feel like it, or because you simply wanted to, like the person who I overheard saying: ” I just complain because I wanted to” did.
So lets get to the first question; Why do we complain?
We all have our own reasons to complain but that’s not what I meant with this question, I’m looking for a deeper answer, what drives us to the point to complain about something we most likely can’t change anything about, like the weather for example. Some people may say it feels good, and I do have to admit sometimes it does feel good to just complain about something, just to get it off your chest, but more often then not it adds to my frustration. Its like reminding myself again about that what I don’t like and can’t change. Kind of useless you can say, because instead of getting rid of it you may add to it.
How do we complain?
What has an even bigger impact is how we voice our complains because if we complain in the right manner at the right address we actually can make a change which will affect our health positively, since it takes away our frustrations and could bring satisfaction of actually taking action and perhaps even making a positive difference. Jut nagging about the rain is not going to change much but finding equal thinking people in the society may help us feel a little better since we are not alone. And shared pain is less pain as they say. You can complain by writing a rant on a blog or Facebook or talk about it to friends or family or even a stranger you met at a bus stop can be your perfect victim to let them know how you feel about the weather or the fact that the bus is late for example. If you want to reach a certain goal with your complain however you need to find the right address and manner to voice your complaint. Think about this next time you complain ad also keep in mind the effects it may have on the other person who may absolutely not open to receive your complaints at the given time.
How to respond to complaints?
To be fair n square we all complain sometimes at some point about something. Nothing is more human. If people complain to you about something you may want to question how serious the complaint is and if this person actually expects changes by complaining to you about it or just seeks comfort or some sort of support or perhaps only just a listening ear to rant in. Now if you happen to be a customer service worker then it might be just your job to hear this persons complains and to take care of them in the right manner, If its a friend or relative you might want to support this person depending on what the complaint is about and if you can agree with it, and if its a stranger then it just really usually doesn’t matter unless of course your safety might be at stake.
